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Don't lose your benefits

You [must/may need to] renew [your benefits — Medicaid or the Children’s Health Insurance Program (CHIP)] coverage every year. And always make sure to keep your info up to date. This allows you to keep your benefits and services. Watch for a ${state_medicaid_program} renewal notice in the mail. You’ll get it about the same time of year as when you first applied for benefits.  

Questions?

Just call ${state_medicaid_program} at ${state_medicaid_program_phone}. [Or visit the ${state_medicaid_agency_website} for more info.]

Just call ${state_medicaid_program} at ${state_medicaid_program_phone}. [Or visit the ${state_medicaid_agency_website} for more info.]

What you may need to renew coverage

To renew, you’ll need to provide info about yourself and your family members. Here’s a list of things you may need to include with your application:

 

  • [Your most recent pay stubs with your gross wages, or a letter from your employer on company letterhead with your gross wages]
  • [Proof of any other form of income (self-employment, rental, alimony, etc.)]
  • [Names and birthdates of all members in your house]
  • [Social Security numbers of all members in your house]
  • [Info on other health insurance you may have]

These things help confirm the info you provide. 

Choose how to renew

You can renew:

Online

[Insert instructions]

By phone

Call ${state_medicaid_program}:

${state_medicaid_program_phone} ${state_medicaid_agency_hours}.

By mail

Complete the form that comes with your renewal letter. Mail it using the prepaid envelope.

In person 

[Insert instructions here]

 

Just call beforehand to make sure your site is open.

Why renew on time every
year?

 

Renewing on time every year allows you to:

 

  • Keep health care coverage for you and your family
  • Enjoy peace of mind, knowing you and your family are covered
  • Stay as healthy as you can, so you can be there for your family

Keep your info up to date

After you renew, make sure that any info we have from you stays current. This allows you to keep the coverage you already have. Your info may include your address, employment status and other details.

 

Need to update your info?

 

[Insert plan-specific instructions here — below is an example]

 

[Just visit ${state_medicaid_program_website_URL} anytime. Or contact ${state_medicaid_agency} to update your info at ${state_medicaid_agency_phone} ${state_medicaid_agency_hours}.] You can also check out this video to learn more about updating your contact info. 

Lady in green looking at laptop

Switch to Aetna Better Health®

You can change your health plan at certain times. [Changes take from 15 to 45 days. You can join ${plan_name} if you live in ${state_name}/${state_medicaid_number_name_areas}. To learn more, just visit the ${state_medicaid_program_website}. Or call ${state_medicaid_program_phone}.]

 

${state_medicaid_program}

What if you are no longer eligible for [Medicaid/state Medicaid program name]?  

If you no longer qualify for [Medicaid/state Medicaid program name], you may be able to get coverage you can afford from other options, such as the Affordable Care Act (ACA) marketplace. You can enroll if you’ve had a qualifying life event like losing your coverage.  

  

Learn about other coverage options  

  • Visit Healthcare.gov to learn about other coverage options you may be eligible for.  

Also of interest: