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Aetna Better Health®
of [STATE]

When you choose us as your [Medicaid or name of state Medicaid program] health plan, you’re choosing care you can trust. It’s about bringing together what matters most to your health. Because healthier happens together®.
 

We’re here for members [statewide/(list of counties/number of counties)]. Not yet joined? Learn about becoming a member. Already joined? Get started with your new plan.  

Find what you need

Be as healthy as you can be. A wide range of benefits and services can help. You have a network of providers to get you the right care when you need it. We’ll help you understand your coverage. And make sure you get the most from your benefits. Need language services? You can get help at no cost. Just call the number on your member ID card. Or see our non-discrimination notice to learn more. 

  • To start, you’ll want to register for your Member Portal. You can also manage your health on the go with the Aetna Better Health® mobile app.

  • Learn about all your Medicaid plan benefits, from [vision and dental care to telehealth, pregnancy care and help to stop smoking. You can find out about earning rewards, too]. 

  • Were you assigned a doctor? You can change to your current or preferred provider if they’re in our network. Just contact us. You can also find other local care you need, from [vision and dental care to primary care providers and specialists]. 

  • Learn how to use the [preferred drug list (PDL)/formulary] and find network pharmacies. 

Not sure if you qualify for Medicaid?

Understanding health insurance can be a challenge. Especially if it’s new to you. Or if it’s your first time enrolling. You and your family may be eligible for benefits without knowing it. The first step? See if you qualify. You can use [this income level table/prescreening tool] to get started.

 

Check [income level table/prescreening tool]

TITLE: Lots of people have questions right now.

SEARCH BAR: Affordable slow-cooker recipes?

SEARCH BAR: Good prices on cat food?

SEARCH BAR: Best hair clippers?

SEARCH BAR: Math homework help?

TITLE: Some questions are harder to ask.

GONZALO: What if I keep my job but I get furloughed?

ISAIAS: What if I lose my health insurance?

TITLE: You’re not alone.

TITLE: Millions of people have lost their health insurance in 2020.

TITLE: Many of them are now on Medicaid.

HANNA: What if I’m pregnant? What if it’s twins?

FAY: What about my kids? Can they be covered?

TITLE: Children can be covered by Medicaid, too.

ISAIAS:  My kids are covered, but what if my nephew moves in?

FAY: What if I’m responsible for my disabled brother?

TITLE: Other family members may be eligible for Medicaid even if you aren't.

TITLE: Find out if you or your family qualifies for Medicaid.

GONZALO: Where do I start?

TITLE: Visit AetnaBetterHealth.com and choose your state.

LOGO: Aetna Better Health

Keep your coverage Don’t lose your benefits 

Renew [every year]

You’ll need to renew your [Medicaid or name of state Medicaid program coverage each year]. Learn more about how to keep your coverage.google.com.

 

Learn how to renew

Update your contact info

To keep your benefits, be sure to update your address if you move. Just visit [state Medicaid program website name]. Or contact [state Medicaid program name] to change your info. You can call [1-XXX-XXX-XXXX], [state Medicaid program hours of operation]. Check out this video to learn more about updating your contact info.

Get help 

Have questions? Contact us. Or call us at ${member_services_phone}. We’re here for you ${member_services_hours}. 

 

Contact us

Helpful info

 

Find answers 

Here are some common questions from other members like you.  

See common questions and their answers 

Resources and services

Get the support you need. Learn about resources and services you can use.

Go to resources and services 

Health and wellness

Here, you’ll find tips about getting as healthy as you can, as well as how to get the most from your plan. 

Go to our health and wellness library

Stay connected  

Learn about upcoming events in your area and see our latest news.  

Go to news and events

About us

Aetna Better Health of [State]is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues. 

 

Our national experience helps us do lots of good work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make [State] a great state. You can get the care you need to be as healthy as possible. And you can do it all close to home.

 

Want to learn more about us? Check our general Aetna Better Health website.

Accredited NCQA Health Equity

iPhone® is a registered trademark of Apple Inc.

Android™ is a trademark of Google LLC.

Legal notices


All trademarks and logos are the intellectual property of their respective owners.
 

Aetna is part of the CVS Health® family of companies.

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