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Behavioral health

You deserve to be healthy in body and mind. Your plan covers health for you as a whole person. That includes help with your mental health or substance use. You or your child can go to any behavioral health provider in our network.

Questions?

Just call ${member_services_phone}. We’re here for you ${member_services_hours}.

 

You can also check out your member handbook on the member materials and forms page.

Just call ${member_services_phone}. We’re here for you ${member_services_hours}.

 

You can also check out your member handbook on the member materials and forms page.

Help in a crisis

If you’re dealing with a mental health crisis or have thoughts of hurting yourself or someone else, get help right away. You have options:
 

  • [Call our behavioral health hotline at [1-XXX-XXX-XXXX]. We’re here for you 7 days a week, 24 hours a day. And we can link you to the right resources.]

  • Call or text 988 to reach the 988 Suicide & Crisis Lifeline (988 Lifeline). Trained counselors can help you, 24 hours a day, 7 days a week. You can also chat online with a counselor through their Lifeline Chat service.

  • Call 911 or go to the nearest hospital emergency room.

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Get the help you need

 

Talking to a counselor or therapist is a great way to treat behavioral health issues. You should make an appointment if you have feelings or problems like:
 

  • Sadness that won't go away 

  • A sense of hopelessness or helplessness  

  • Loss of interest in things you enjoy  

  • Feeling worthless  

  • Trouble sleeping  

  • Poor appetite or weight loss  

  • Alcohol or drug abuse  

  • Trouble concentrating 

  • Parenting concerns  

  • Irritability 

 

Need help finding a counselor or therapist? You can search for a provider near you or just contact us. We’re here to help. 

More about mental and behavioral health

Behavioral health resources and services

For even more support, check with the [insert name of state-specific resource or government health agency (example: Michigan Department of Health & Human Services]. And you can visit our local and national resources page to learn about everything from the Community Resource Directory tool to how to get rides to health care visits.

The Pyx Health® app
 

Dealing with loneliness? The Pyx Health app can help. You can connect with a friendly, non-judgmental chat robot named Pyxir. The robot is a good listener who offers support, jokes and links to other people and support services. The Pyx Health app is free. And you can use the services 24 hours a day, 7 days a week.    

Stopping nicotine use is hard, whether you smoke, chew, vape or use another method. Most people need help to quit, and we’re here for you.

We cover these services without prior authorization to help you quit:
 

  • Group and individual counseling and coaching 

  • Prescription inhalers or nasal sprays 

  • Non-nicotine drugs 

  • Over-the-counter items to help you stop smoking
     
    • Patches
    • Gums
    • Lozenges

Other resources to help you quit:

 

More about behavioral health

Your mental and behavioral health are part of your whole health. Visit this mental health page for topics like:
 

  • Self-care: tips and resources for mental wellness

  • Condition management: eating disorders, bipolar disorder, substance misuse, depression and more

  • Resources and screeners: suicide prevention, hotlines and info for teens and LGBTQIA+ 

[Michigan Department of Health & Human Services] 

 

[National Alliance on Mental Illness/Michigan] 

More resources and services

Legal notices

Pyx Health® is a registered trademark of Pyx Health, Inc.

Also of interest: