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Our training

We make sure providers have the right tools and resources to take care of our members. On this page, you’ll find helpful links and training opportunities to boost your knowledge and serve your community.

 

Questions?

Just call Provider Services at [provider services phone]. We’re here for you [provider services hours].

Getting started

When you join our network, we’ll provide an initial orientation. After that, you’ll have ongoing training and education, including webinars, periodic provider newsletters and bulletins, and so much more.

 

Questions about joining our network? Just visit the join our network page for more information.

 

You can also check the quick reference guide or the provider manual for answers to many of your questions. Or you can call us at [provider services phone].

 

 

Availity® training

 

The Provider Portal is an online tool that lets us communicate health care information directly to providers.

 

You need to register for the Availity Provider Portal before you can start using its many features. To learn how to register for the Availity Provider Portal, just visit the Provider Portal page.

 

Get training on Availity

Helpful training links

Health equity

 

Everyone should have a fair and just opportunity to be as healthy as they can be. Learn more about health equity and the obstacles and solutions to this goal on our health equity page

 

Trauma-informed care

 

Trauma-informed care responds to the impact of trauma through recognition and understanding. We take our members’ safety and ability to make their own choices seriously. Want to learn more? Just watch this video about trauma-informed care. Or visit the Center of Excellence for Integrated Health Solutions (CoE) website.

 

Healthcare Effectiveness Data and Information Set (HEDIS®) training

 

You can find more information about training on the HEDIS page.

Communication between health care professionals can lead to better outcomes for patients. Not sure where to start? You can check out these FAQs about how to discuss sensitive topics.

 

Legal notices
 

All trademarks and logos are the intellectual property of their respective owners.

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