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Have questions or need language help? Just call 1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.

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Aetna Better Health Kids

Attn: Member Services

PO Box 818047

Cleveland, OH 44181-8047

1-860-754-1055

1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.

1-800-822-2447 (TTY: 711). Then, choose the Nurse Line option. We’re here for you 24 hours a day, 7 days a week.

Become a member

Learn how to enroll in and apply for Children’s Health Insurance Program (CHIP) and choose Aetna Better Health Kids as your health plan.
Understand your benefits

Members receive a wide range of benefits and services. Learn more about what Aetna Better Health Kids covers.
Find a provider

Find the local care you need, from vision and dental care to primary care provider, specialists and COVID-19 testing.