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Resources and services

Here are some local and national resources to help you stay as healthy as possible. And remember, we all have different health care needs — big and small. So if you need support for things like substance use or mental health issues, you're not alone. Reach out today.

Questions?

Just call  1-888-348-2922 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Just call  1-888-348-2922 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Our services

  • Get help in a crisis. 

     

    Call our Crisis Line at 1-888-348-2922 (TTY: 711). Then, choose the Crisis Line option.  

     

    If you’re thinking of hurting yourself or someone else, get help right away. Call 911 or go to the nearest hospital. You can also call The National Suicide Prevention Lifeline at 1-800-273-8255 (TTY: 1-800-799-4889).

     

    No matter what time of day, you’re not alone. We have resources in place to help you in a crisis.

  • Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If you can’t wait until you can see your doctor, call 1-855-200-5975 (TTY: 711) anytime.

  • Are you a Medicaid, Children’s Health Insurance Program (CHIP) or Mountain Health Promise member? If yes, we can help you get rides to your non-emergency health care appointments. These rides are for the medical services we cover, like doctor visits, dental care and behavioral health care. 

     

    You can contact ModivCare at 1-844-549-8353 or visit their website to schedule a ride. Be sure to schedule rides at least two business days in advance.  

     

    Learn more about rides with ModivCare (PDF) 

  • Need language help? Just call 1-888-348-2922 (TTY: 711). You can get:

     

    • Interpreter services at no cost during any service or complaint process, including American Sign Language and real-time oral interpretation
    • Interpreter services for your medical visit (be sure to call 48 hours before your visit)
    • Info in another format, like audio CD-ROM, large print and braille
    • Materials in other languages if your primary language isn’t English

Community Resource Directory

Caring and helpful resources are just around the corner. Using the Community Resource Directory (CRD) tool in your Member Portal, you can find support and services near you. From food and housing services to wellness and mental health support and more.

 

Aside from searching for resources, the CRD also allows you to:
 

  • Save your resources

  • Share feedback and suggest new resources 

  • Suggest edits to existing resources
     

How to get to the CRD
 

  • Log in to your Member Portal, or sign up if you don’t already have an account.

  • Under the “Resources” column, go to “Community Resource Directory.”
     

Member Portal

Local and national resources

Here’s a list of programs, services and hotlines that may be helpful to you.

Alcoholics Anonymous is a trademark of Alcoholics Anonymous Worldwide Services, Inc.

Boys Town National Hotline is a trademark of Boys Town.

Also of interest: